Showing posts with label outlook technical support canada. Show all posts
Showing posts with label outlook technical support canada. Show all posts

Monday, November 3, 2008

C-MAIL Launches 'Smart' Email Productivity Solution Designed To Help Business and Government Users Solve the Email Overload Problem and Speed Decision

NEW YORK, Oct. 27 /PRNewswire/ -- C-MAIL(TM) Corporation a provider of email productivity solution today launched a new service related to email , with this service people will be able to manage email's more efficiently , this service can be installed backside of the firewall , this service can be used by big organizations to small organizations and also government organizations.

C-MAIL is a user-friendly, intelligent SaaS add-in to Microsoft Outlook support canada that automatically and dynamically prioritizes email messages. C-MAIL's patent-pending algorithms work in the background taking into account users' clicking behavior, past email history, configurable company business rules, and various other optional user input. This dynamic prioritization and "smart" learning results in superior accuracy of email prioritization - and relieves the burden of endlessly sifting through email, thus saving precious time and enabling faster decision-making on important email. Easy to learn and quick to set-up, C-MAIL functions without modifying Outlook's email rules, folders, or archiving policies.

"Most email overload solutions available today rely on static rules-based technology and are limited to individual PC software that cannot effectively keep up with or adapt to the speed of business," said Manish Sood, CEO of C-MAIL Corp. "We developed C-MAIL's globally scalable solution specifically targeting the email productivity and reporting needs of corporate users. C-MAIL applies a fundamentally different technology consisting of dynamic prioritization of email, intuitive learning capabilities from individuals and groups, single-click workflow, meaningful email analytics, security and privacy controls, and enterprise-grade reporting. The benefits of using the service speak to the strong value proposition."

C-MAIL's patent-pending technology automatically analyzes individual and company email data to map organizational social networks, providing end-users and managers alike with a better sense of communication bottlenecks, productivity benchmarks, and key performance metrics. With C-MAIL, users can gain immediate efficiencies from the start. By analyzing the solution's robust real-time metrics and intuitive reporting, users can improve overall productivity, speed of decision-making, customer service, group collaboration, knowledge management, and efficient email data archiving.

"For many workers, the inbox becomes a cluttered and very unfocused to-do list resulting in excess time spent either determining which emails are high priority or constantly searching for actionable emails - which in turn becomes a very inefficient way to do business," said Sood. "Recent studies have shown that one minute of interruption can cost 15 minutes of lost productivity. With nearly half of your workday spent reviewing and managing email, the majority of which are non-urgent, businesses in today's economy need a 'smart' productivity solution that ensures that the workforce is clearly focused on business priorities - C-MAIL is that very solution."

Source: http://uk.sys-con.com/node/724229

Thursday, October 16, 2008

Microsoft Outlook: 9 Things You Didn't Know You Could Do


Open Calendar, Contacts, or Task List in a separate window
1. Open Calendar, Contacts, or Task List in a separate window
Tired of clicking on the navigation buttons every time you want to switch between your Inbox and Calendar? Right-click on any of the Navigation buttons and choose Open in a New Window, and you can keep your Calendar or Contacts open in windows of their own. They'll stay open while you deal with messages; simply use Alt-Tab to navigate between the windows.

Display multiple dates in the Calendar
2. Display multiple dates in the Calendar
You can display multiple, noncontiguous dates in the Calendar by going to the monthly calendar display in the upper left of the Calendar window and Ctrl-clicking on the dates you want to view. Each date you Ctrl-click will appear as a column in the main Calendar display. You can also display any continuous range of dates by dragging the mouse over a series of dates on the monthly calendar.

3. Customize the flag and category icons
You probably already use the flag icon in the Inbox message list to remind you of messages that you'll need to look at in the future, or the category icon to help organize your mail. (The flag icon appears at the far right of each entry in Outlook's message list; the category icon is the rounded square just to the left of the flag icon.) You can specify which color flag or which color category will appear by default when you click on those icons. Simply right-click on any flag or category icon, choose Set Quick Click…, and select the category or flag that you want to use as the default.

5. Modify Outlook's menus
Do you want the commands you use most often to appear at the top of Outlook's menus? Just choose Tools | Customize, then the Commands tab, and click Rearrange Commands... In the dialog that opens you can move menu items up and down in the list, delete items you don't use, and add ones that you want. You can also save time by specifying "accelerator keys" that will launch a menu item when you type a single letter while that menu is open. To change or create an accelerator key for a menu item, click Modify Selection in the Rearrange Commands dialog, and insert an ampersand (&) immediately before the letter in the menu item that you've chosen to serve as the accelerator key.

6. Add holidays to your Outlook calendar
If your company observes religious holidays, or observes the same holidays honored in a head office in another country, you can add those holidays to the Outlook calendar. Use Tools | Options; on the Preferences tab, click Calendar Options…, then click Add Holidays…, and place check marks next to the national or religious holidays you want marked in your calendar.

7. Insert calendar data into your e-mail
If your e-mail account is on a Microsoft Exchange server and you're writing to someone else who uses the same Exchange server, you can insert data from your calendar into an e-mail. In the message-editing window, go to the Message ribbon (selected by default), choose Calendar from the Include group, and specify the time period and level of detail that you want to include. This option isn't available if your account is on a POP or IMAP server.

8. Add a contact from an e-mail message
To add the sender of an e-mail message to your Contacts, go to the message itself (not the entry in the message list), right-click on the sender's name, and choose Add to Outlook Contacts.

9. Get rid of unwanted add-ins
Keep Outlook 2007 sleek and fast by removing add-ins that other software installs with asking your permission. Go to Tools | Trust Center… then click on Add-ins, find the Manage: item at the foot of the window, make sure that COM Add-ins is the current item, and click on Go…. From the COM Add-ins dialog you can disable an item by clearing its check box, or remove it entirely by clicking Remove.

source: http://www.pcmag.com/article2/0,2817,2332279,00.asp

Monday, October 13, 2008

Outlook Technical Support services in canada

After a 97-minute phone call with Bellsouth today and about a 43-minute call yesterday, I have decided to come one step closer to being “Off the grid”.

I have been with Bellsouth forever (I mean, there are so many other choices here in the Southeast, right?), but I have also been a customer of their DSL product for about three or four years with few, if any, problems. I was even on their dial-up plan for about three years before that. All in all, I have been pretty satisfied with them, unless I had to call customer support (God help you if you ever have to).

I use Outlook 2007 as my e-mail client at home. I’ve used it with Bellsouth for a while and I use it at work and love it. Last night, for the first time, I found I could no longer send e-mails, but could receive just fine. It is also worth nothing that Bellsouth/AT&T have no instructions for Outlook support 2007 on their Web site, and their tech support reps' latest instructions are Outlook 2003. I found it comical.

This obviously being a port 25 issue, I naturally called Bellsouth to have them offer me a solution. I’ll sum up their solution in a few words (which took me almost an hour to get):
When the tech couldn’t figure out the problem, they sent me to a “higher level” tech, who would gladly charge me extra money to diagnose the problem. It was their pay tech support.

Thanks, but no thanks. I declined.

It was nearing 8:00 PM and I wanted to play the husband role and spend time with my wife so I ended the call.

Today, I came home early from work to tackle this issue again. After 97 minutes and talking with five, maybe six people (none of whom could understand the issue or seemed to know much about this port 25), here is summation of the support I got.

Outgoing e-mail uses something on the Internet called a “port,” specifically port 25. Since my regular readers don’t claim to be all too technical in this regard, I won’t try and confuse you, but the bottom line is that Bellsouth/AT&T have been dropping their residential customers from using this port to send mail since 2003. My time ran out in late 2008 I guess. Their reasoning was that spammers find it easy to relay spam/junk mail through this port, and since Bellsouth business customers complained about spam (to which I'd say, “welcome to the Internet”), Bellsouth shoved the residential customers in the corner, told them to shut up and stop crying, and catered to the business customers. And as we all know, spammers will never find a new way to send spam e-mail now that port 25 is closed (yeah, right).

source: http://blogcritics.org/archives/2008/10/11/024643.php

Monday, September 29, 2008

Desktop outlook support

Google Desktop is een zoektool en doet zijn werk op Windows 2000, XP en Vista. Het kan onder andere zoeken naar informatie in e-mails, chats, webhistorie en verschillende soorten documenten en mediabestanden. Daarnaast indexeert deze zoektool verwijderde bestanden en verschillende versies van bestanden zodat wanneer een bestand per ongeluk gewist wordt de informatie via Google Desktop in veel gevallen kan worden teruggehaald. Het bevat tevens een sidebar waar zogenoemde gadgets ingezet kunnen worden zonder deze apart te installeren. De gadgets bestaan uit onder meer een nieuwslezer, weerberichtmelder, rss- en atom-reader, kladblok en een mediaspeler. Ook kunnen aparte gadgets worden binnengehaald waarmee de functionaliteit van de sidebar uitgebreid wordt. Voor meer informatie verwijzen we jullie door naar deze pagina. De ontwikkelaars hebben enkele dagen geleden versie 5.8.809.8522 uitgebracht en voorzien van de volgende blogpost:

Google Desktop 5.8 for Windows: increased performance

We love getting your feedback, and one of the themes that has cropped up in the Google Desktop Help group is that you want a lighter, faster product. We heard the message loud and clear and decided that the Google Desktop 5.8 for Windows release would be based entirely on performance.

In true Google fashion, we took a data-driven approach: Measure, then analyze, fix the most important issues and lowest hanging fruit, then rinse, lather and repeat.

First, we built performance tests that simulate a typical user's behavior when using Google Desktop and measure the time spent on actions such as starting up, shutting down, searching, adding a gadget, adding a new document to the search index, and so forth. We then took a page from the Google Chrome playbook by running the performance tests automatically for every single change we made to the software, on dozens of machines each time so that an average of the time measurements from all of them would give us a reliable comparison against previous versions.

Next, we refined an option that helps us improve the product, with your agreement. To send us information about problems you might experience, you can opt in to our error reporting system. If you have opted in, the system will send us anonymous diagnostic information about such events as crashes. In the new version, we improved this system to also detect and report situations where our product could be making your computer slow to respond.

We've learned a lot from these two new sources of data. The performance measurement system enabled us to discover some seemingly small changes that had a major impact on performance. We've been able to immediately fix changes that decreased performance, and learn from changes that improved performance. For example:
  • We found a way to cut memory usage during startup by about 50%.
  • Shutdown now happens five times faster, and we were able to avoid a seemingly innocuous state that would have almost doubled startup time.
From automated error reports sent by our beta testers, we learned that while Google Desktop generally performs very well, certain types of usage and some interactions with 3rd party software can trigger problems. We've made dozens of improvements based on this data. Here are some examples of what we've been able to fix:
  • A few obscure cases where interaction with third party software could slow the computer down when certain types of files were being added to the search index.
  • A rare issue that could cause slower computers to become temporarily unresponsive during Google Desktop startup.
We still weren't satisfied, so we analyzed the design of our software to find ways to improve it. This led us to make a few more changes:
  • We realized that with the hundreds of Google Desktop Gadgets available from third parties, there is always the possibility that one of them performs badly. To help you deal with this, we added a system that detects when a gadget is causing your computer to perform poorly, and asks you whether to remove the gadget. While we were at it, we added proactive security measures that prevent malicious gadgets from stealing information from other gadgets, and we made changes that allow Flash programs such as interactive games to be embedded in gadgets; for certain types of gadgets this can be a lighter weight approach than previously possible.
  • To reduce memory usage, increase stability and reduce memory fragmentation, we reduced the number of different processes that Google Desktop runs, and we now recycle some of our processes frequently (just like Google Chrome).
  • Microsoft Outlook users will be glad to hear that we've reduced memory usage while at the same time improving the coverage and increasing the stability of our Outlook support.
We've had a fun and rewarding time improving performance, because at every step of the way we were sure that you would enjoy our product even more. Please give our new lighter, faster version a try. We hope you'll enjoy it.

source: http://tweakers.net/meuktracker/18512/google-desktop-588098522.html